Easy, Fast, and Friendly. My only issue with the company is some of their policies regarding Co-Signers. I was confused a few times about why my Co-Signers name was in the #1 position and mine was in the #2 position, my co-signer didn't really like that idea since we clearly comunicated with them that the tools belong to me, so this created some confusion and a few days of delayed e-mails. Still waiting to receive my tool order, and then I will be able to review products. Other than this I was very satisfied with Product options, Prices, and Features. -Erik M. Mosley CCC Student Automotive Technician

Worst !!!! Please don't waste your time, placed order 11/16/16 , Lease company paid them 11/17/16 , it's now 1/28/17 and still don't have tire machine and wheel balancer that they said would be delivered in two weeks. They don't return phone calls or e-mails and when / if they answer the phone they put you on hold and then just kick it to voice mail in hopes you will go away. After more than 35 years in the automotive service business, by far the worst company I have ever dealt with. I have finally given up and am having the lease company (who have been very helpful) try and get their money back so I can get the equipment else where . Don' know if they are just INCOMPETENT or just thieves . MY recommendation is stay away!!!

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE

first time buyer I'm giving you five stars, because you guys did your best to make everything simple for me to purchase my items that i had requested, Heck the lady helping me was so kind and made sure i was getting what i needed. Thanks again Ty's Tire Shop Sweetwater Tennessee

Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!