Delivery Issues I bought a combo tire machine and wheel machine. Was told 8 to 10 business days, with a 24 hr call before delivery. After the 10th business day, no calls - no anything! I had to call to get a tracking number and handle the delivery myself. All in all, this took almost 1 month to get. I sure hope the product is more reliable than the customer service.

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE

Good experience It was a good experience for the most part, it's hard to get through to them and talk to someone and all my emails from them went to my spam as I later found out so at the time I was frustrated about not hearing back from them which wasn't the case apparently. So if you order from them and try to communicate with them by email make sure you check your spam, might be very helpful to you. I'm happy with my purchase and would use them again

These guys are the best and so are their prices! I've used these guys for several orders and they always have the best prices and service. If you've ever dealt with some of the other "discount equipment" companies you know what I mean. I've read a few of the bad reviews and they always complain about financing or shipping: 2 things that Auto Equipment Depot doesn't control.

Terrible Customer Service very poor quality Lift won't lift 7800 lbs rated for 11,000 lbs so far company won't make good for anything. I offered to even buy a better quality lift We'll We'll I guess putting the poor rating is the only thing to get me a response. I've tried calling the manufacturer they told me they would not help me or even speak about a warranty because this company never paid them for the product so if you can get me a response from the manufacturer by all means do it and call me don't respond back here