Terrible Customer Service very poor quality Lift won't lift 7800 lbs rated for 11,000 lbs so far company won't make good for anything. I offered to even buy a better quality lift We'll We'll I guess putting the poor rating is the only thing to get me a response. I've tried calling the manufacturer they told me they would not help me or even speak about a warranty because this company never paid them for the product so if you can get me a response from the manufacturer by all means do it and call me don't respond back here

Terrible! Bad, bad experience. Won't answer the phone, took over 2 months to get equipment. The whole process was terrible. They change their website and close Facebook pages and try and erase bad reviews so customers won't read about it. Eventually, this review may disappear, if so, I will post again. Do your research, buy elsewhere. I wish I did.

Easy, Fast, and Friendly. My only issue with the company is some of their policies regarding Co-Signers. I was confused a few times about why my Co-Signers name was in the #1 position and mine was in the #2 position, my co-signer didn't really like that idea since we clearly comunicated with them that the tools belong to me, so this created some confusion and a few days of delayed e-mails. Still waiting to receive my tool order, and then I will be able to review products. Other than this I was very satisfied with Product options, Prices, and Features. -Erik M. Mosley CCC Student Automotive Technician

Good experience It was a good experience for the most part, it's hard to get through to them and talk to someone and all my emails from them went to my spam as I later found out so at the time I was frustrated about not hearing back from them which wasn't the case apparently. So if you order from them and try to communicate with them by email make sure you check your spam, might be very helpful to you. I'm happy with my purchase and would use them again

Not a good experience I was told that I would be receiving equipment between 7-10 days as I write this it has been 26 days and have yet to receive it I tryied to contact 1-800 number and no one answered and got a. Call back next day saying that it will be delivered but just understand that Your company makes customers sign for blank contract stating that equipment has been received and when I did not receive equipment in promised time I was very concerned because contract had already been signed