Everyone was very professional and in a… Everyone was very professional and in a competitive airport service it was very refreshing to get the TRUTH! no games, gimmick, just facts and honesty. Very very pleased with the whole service from start to finish.

Always good to rent a car from FIREFLY Always good to rent a car from FIREFLY. Good service and very customer friendly. No fuss about expensive insurance or extra rental costs. Fast and efficient.

You WILL be ripped off. You've been warned If there's one company that needs to be banned from trading, it is this one. They are nothing other than authorised scammers. 79% of reviews on Trustpilot are the lowest possible 1 star for a reason. Our son foolishly booked a car from this outfit without asking us. As with our previous experience with this car hire company from hell, they have charged him €60 after he returned the car undamaged and with a full tank of fuel. No email or explanation. Just charged our credit card. Oh and forget about trying to contact the swines. Customer service is an answering machine.

SCAM COMPANY SCAM COMPANY! Paid £330 when we booked. when we picked the car up was told verbally was we had paid in full and nothing else to pay…. When signing we was told again all we was signing for was the T&Cs which was all in code. They just said it was only T&C no other extras. A month later £426 was taken again off my credit car. When contacted no answer, did respond to emails. Contacted my bank to who fought the case and as far as we was concerned got a charge back. THEN 2 months hurtz sent another email saying we still owe £426…. Was ignored constantly for 2 months sending numerous emails and got the same generic email back. The broker said we had signed for super theft insurance, safety charges and a car up grade, ALL OF THIS WAS NOT EXPLAINED TO US AND AGREED!!! Tried to contact Citizens advice, financial ombudsmen and ERS… all either could not help. Now the debt has been sent to EOS debt collectors…. Couldn’t face the stress any more with a court order so paid the SCAMMERS! NEVER USE THIS COMPANY YOU WILL BE SCAMMED!!

The best car rental I have used staff… The best car rental I have used staff where brilliant Soledad and victora ther boss should be so happy to have them running the business