All of those stereotypes of crooked… All of those stereotypes of crooked used car salespeople came true! The car seems fine so far. This review is for the Lakewood, Washington dealership where I was misled and lied to repeatedly. I do believe the vehicles are generally well-maintained, but all but one of the several people I had contact with either misled me or outright lied. Of course I don’t know if this is corporate policy, but it’s such a big expense, and very traumatic to find out you were tricked.

More luck getting on the starship Enterprise Enterprise, Andover. Booked a car weeks in advance to allow my vehicle to be repaired, the morning of collection I receive a call 1 hour before collecting that they do not have a car until later in the day. This then caused a knock on affect to all previously planned appointments that day to little concern to the member of staff. On arrival the car provided was unfortunately not suitable for my families requirements, no other car was offered. Unprofessional staff member was more interested in her own mobile phone same staff member as previously mentioned. Left enterprise and had to collect own vehicle from repair garage to then rebook at a later date.

Keida White and Takora took excellent… Keida White and Takora took excellent care of me when I came to the Victorville location from the Lax location they even lower my rate which was exactly what I needed! Every time I went in I was treated well by all of the Employees there!!! Even when I called to extend my rental days there was no issues I love this place will always remember how I was treated would recommend them to everyone I know

Buyer Beware! My wife really felt the sales person at the North Charleston SC dealer was open, honest and totally above board. She was, but what she did not know or disclose was that the BMW 330i we eventually purchased was outfitted with the wrong tires. There is no spare tire with the BMW and the car is orginally produced they come with Run-Flat tires. We were going to take an extended trip and decided to have the BMW inspected by Hilton Head BMW. The only major issue was the tires were not Run-Flat! In contacting the dealer their response was they equip vehicles with flat tire inflators...but we did not have one. We wanted Run-Flat tires installed on our vehicle, but Enterprise said, NO WAY!

NEVER USE ENTERPRISE How many times do you have to run somebody's credit to rent a simple economy car? My credit was run six+ times AND is considered a hard hit on my credit. Enterprise denies they ever did this even though I ran a credit report and showed them. I was told not my problem. There are plenty of rental car companies DONT USE Enterprise!