Bailey Davis
GBI made a reservation online for a VA… MURRAY KENTUCKY ENTERPRISE BOZOs. I made a reservation online for a VA appointment that I have that takes 3 months to get. When i got there my daughter left and i was stranded and they said all their vehicles were reserved for other people that made reservations earlier than i did. So now im carless stranded 100percent disabled Vet with no car to get to an appointment over an hour away from me drive time. PLEASE do not use this company
Tonya Stannert
GBFinance nightmare My car was rear ended and I needed a replacement. I had struck interest in purchasing a replacement car from Enterprise, Seattle, WA. The sales went pretty smoothly, however after that it was stressful. I had stated from the beginning I was waiting for a check from the insurance company to pay the deposit, I was assured that they would put a 10 day hold on my check and not deposit it until I let them know I had the funds in my account. They deposited my check in two days after the sale without my knowledge or my call saying that I had received the insurance check, debiting my bank account 2,000.00. My bank fortunately rejected the check the next day because I didn't have the funds yet, I reached out to my sales person she said sorry and she told the finance department not to cash the check. I was livid my bank resolved it and Enterprise did nothing except resubmit the next day again without me saying I had the funds yet which I didn't (this was day 5) so I was super stressed I had an empty bank account. My bank rejected it again and when I got the funds a couple days later finally with the insurance check I contacted them and they very coldly and somewhat dismissed verbiage said I had to now write another check or use a link with my debit card. I did that and finally it was resolved, however that being said I felt like they didn't have any remorse or responsibility for what they had done, I got an email from finance that they got my funds but when I asked about why they did what they did I got no response. I will not purchase from them again, I work in consumer relations and would never be this dismissive for my actions, mistakes happen but now I have fees I had to pay because of what they did.
Eber J Wallace
GBJustin Guyton, Enterprise Car Sales, Marietta, GA Working with Justin Guyton of Enterprise Car Sales in Marietta, GA, we purchased a used Tahoe. He did a fantastic job for us and the entire experience of purchasing was the best we have had getting a car in many years. We are elderly and unable to travel to different car dealerships to "look." We did everything over the phone and on line. The dealership brought the vehicle to our front door. Would highly recommend Mr. Guyton and would definitely deal with this dealership again.
GEORGE M ELIAS
GBWe purchased our car from ENTERPRISE EL… We purchased our car from ENTERPRISE EL PASO and were promised a second/replacement key. ZERO response from them. We have made numerous attempts to have them fulfill and Honor their commitment to us, but keep getting the "runaround" or no response at all. Total disappointment with this company. They have absolutely no regard for service after the sale!
Bergette
GBDFW brandh-This is the third car I have bought… This is the third car I have bought from Enterprise Car Sales and they keep me coming back. Corey Hall & Matt Michalski at the DFW location were phenomenal to work with on this transaction. They were friendly, professional and expediently took care of the entire process (calling about the car to delivery of the car over an hour away) in less than 3 hours! Hands down, stellar customer service and experience …. Keep it up guys and thank you!