Poor quality, fit, and customer service... Poor quality, fit, and customer service... These seat covers seem to be well made at first, but they don't wear well and they don't fit at all. I've been working with customer service for 4 months to return the whole set and they refuse. After offering me 3% or 5% refunds and many many emails, we are finally up to 30% refund, but they have yet to issue the agreed up refund even after 2 months. And now they have stopped responding to my emails entirely. I will never recommend or buy a USCARSEAT product again.

I am having a similar problem with this… I am having a similar problem with this company. I ordered a full set of seat covers correctly relying on their drop down menu. The product arrived and did not fit and is dangerous as it covers release levers on the back of the front seats. I have been in dialogue with support at uscarseat.com since 12th March 2024 and although they accept responsibility and liability they have only offered gradually increasing increments from 40% to current 62% refund with me keeping the useless and dangerous product or a 100% refund with me having to return the product from England at my expense. When I asked them to explain why I should have to pay for their mistakes they stopped responding. I am hoping they will respond to this Trustpilot rating so that this unfortunate issue can be resolved amicably but it is difficult to engage with them when they remain silent

I ordered the 5 seat option covers I ordered the 5 seat option covers. When I found the shipment was not occuring and when I was provided a tracking number it was bogus. I asked for a refund and was ignored. I did end up receiving a partial order of the wrong seat covers and they were junk. I've tried to make contact with the seller and am ignored. I filed a PayPal dispute and they advised me to just return what I received and file legal action.

They sent covers that did not fit They sent covers that did not fit. They looked like maybe they fit in a golf cart, I ordered for an SUV. No one answers the phone when you try to reach out to them, just a machine, finally i got a hold of someone via email and they refused to take any accountability

Outstanding assistance received a ton… Outstanding assistance received a ton of fabric samples and some project ideas. I ordered the fabric and design I wanted, and today they were fitted. They look wonderful, not like covers; I'm really happy with them. Will unquestionably suggest