Poor quality, fit, and customer service... Poor quality, fit, and customer service... These seat covers seem to be well made at first, but they don't wear well and they don't fit at all. I've been working with customer service for 4 months to return the whole set and they refuse. After offering me 3% or 5% refunds and many many emails, we are finally up to 30% refund, but they have yet to issue the agreed up refund even after 2 months. And now they have stopped responding to my emails entirely. I will never recommend or buy a USCARSEAT product again.

They sent covers that did not fit They sent covers that did not fit. They looked like maybe they fit in a golf cart, I ordered for an SUV. No one answers the phone when you try to reach out to them, just a machine, finally i got a hold of someone via email and they refused to take any accountability

**BEWARE **BEWARE - RIP OFF ALERT** I purchased floor mats and were sent ones for another vehicle, I was offered a 30% refund to mail them back for inspection. Once received they refused to credit anymore as it was outside the 15 days return time (even though they asked I send) Many emails and pathetic excuses and then finally refunded another $30 to be 50% of the sale value (but I had to pay postage to return) so I have lost over $160 au and still have no mats, I would never consider purchasing ever again, totally ripped off…..

I am having a similar problem with this… I am having a similar problem with this company. I ordered a full set of seat covers correctly relying on their drop down menu. The product arrived and did not fit and is dangerous as it covers release levers on the back of the front seats. I have been in dialogue with support at uscarseat.com since 12th March 2024 and although they accept responsibility and liability they have only offered gradually increasing increments from 40% to current 62% refund with me keeping the useless and dangerous product or a 100% refund with me having to return the product from England at my expense. When I asked them to explain why I should have to pay for their mistakes they stopped responding. I am hoping they will respond to this Trustpilot rating so that this unfortunate issue can be resolved amicably but it is difficult to engage with them when they remain silent

Bait n Switch/ Misleading Advertisement I bought a floor mat for my car on February 22, 2024. It arrived on March 4th but unfortunately, it was not what I expected. The product was advertised as 'High Class/Luxury Leather,' but it turned out to be made of PU-Leather, which is not what I wanted. I immediately contacted the seller to return the product, but they refused, claiming that they had guaranteed PU leather (leather-like). That claim was not in the advertisement, and I would never have bought PU Leather (aka Pleather). After 11 days of back-and-forth emails, the seller finally provided me with a return address located in Thailand, I found this odd. I also discovered that another customer had returned a similar product to the seller for a 100% refund, but was only offered a 50% refund instead. It seems to me that this company is dishonest and untrustworthy. They are now offering me a 15% refund to just keep it. I believe they are aware that they falsely advertised the product and are unwilling to accept it back. I will be filing a complaint with the Better Business Bureau and the Federal Trade Commission due to the misleading ad/false advertisement by this company."