John Howell
GBWhat a wonderful experience What a wonderful experience. large showroom with every seat available for viewing and testing. all models and brands together. Despite my indecisiveness, the staff member with whom we had the appointment was incredibly informed and understanding! Not a single push toward pricey brands or accessories. totally objective, centered on your requirements and the best fit for your car. thorough familiarity with every vehicle. showed off how to securely fit the seat. Very happy
Bakari Bakari
GBThey sent covers that did not fit They sent covers that did not fit. They looked like maybe they fit in a golf cart, I ordered for an SUV. No one answers the phone when you try to reach out to them, just a machine, finally i got a hold of someone via email and they refused to take any accountability
Derek
GBPoor quality, fit, and customer service... Poor quality, fit, and customer service... These seat covers seem to be well made at first, but they don't wear well and they don't fit at all. I've been working with customer service for 4 months to return the whole set and they refuse. After offering me 3% or 5% refunds and many many emails, we are finally up to 30% refund, but they have yet to issue the agreed up refund even after 2 months. And now they have stopped responding to my emails entirely. I will never recommend or buy a USCARSEAT product again.
Andrea Williamson
GBUsing this company is highly… Using this company is highly recommended. When we recently required assistance to make sure we appropriately relocated the car seat into a different vehicle, we received the same great customer care that we had when we purchased our car seat in January of this year. Since my kid has always been on the little side, we talked about her height and weight when we got the car seat so I could make sure she would be safe. It was also her hatred to get in the car. After discussing our alternatives and determining which would fit the two cars we wanted it to fit into, we decided on one in particular. When we first met, nothing seemed too much bother. My daughter looked so much more at ease the moment we tested the seat.
bonnie
GBBoth company and product are trash.. I will join the other 47 people that have left a one star review. Product is junk, customer service is so far from professional I truly don't know how they are still in business. I hope you see these reviews before you become a victim.