Mad Monk
GBThis car wash will damage your vehicle… This car wash will damage your vehicle and they will not accept responsibility for any damages if your car is more than 7 years old. They try to cop-out by saying the plastic piece was already broken or that it was due to the plastic being too old and brittle. Bottom line, I went in with a vehicle in perfect condition and came out with a broken tail light. I have filed a complaint with my local BBB and will never use them again.
Patsy Zaruba
GBToo high of cost with low effective wash First I went in for a basic wash which has been 7$, that day it went up to 10$ and then the back of my car was not clean, it was still dirty. I was told from cooperate to return and speak to the manager. Not impressed. Too bad as this car wash is close to my home. It will be worth the extra drive to go to a hopefully better car wash.
Emily Bennett
GBTerrible customer service! I have been a big fan of the Club Carwash ever since a location opened near me. However, my car was recently damaged while going through the car wash and my claim has still not been reviewed. It has been three weeks! I am very disappointed in the customer service of Club Carwash Corporate. The gentleman that assisted me in retrieving the part that fell off of my car and submitted a claim for me was very helpful and told me I would hear something in 3 or 4 days. That has not happened. I have called multiple times and have gotten nowhere. Very disappointed. They have lost a good customer. I will not be going back.
Terie C
GBTheir customer service line especially… Their customer service line especially LYDIA is HORRIBLE!!!!! She is SO RUDE and should not be dealing with customers!!! ZERO CUSTOMER SERVICE SKILLS!!!! Time to go back to PDQ
Samnino
GBGood I think they have a good car wash, little expensive but I like the free towels and vacuums!