Car damaged, Claim denied, Car over 7 years old? My 2016 SUV in excellent condition went through the car wash, and afterwards one of my rear reflectors was missing. I filed a claim with a very nice and friendly attendant (that's why I gave 2 stars). A few days later, I received an email disallowing my claim because the company will not accept responsibility for any damages if the car is more than 7 years old. I never saw a sign and nobody made me aware of this policy. They stated that because of the nature of plastic and how it ages, they cannot determine that it was the car wash that caused the loss. Let's just say I will never use a Club Car Wash again!

This car wash will damage your vehicle… This car wash will damage your vehicle and they will not accept responsibility for any damages if your car is more than 7 years old. They try to cop-out by saying the plastic piece was already broken or that it was due to the plastic being too old and brittle. Bottom line, I went in with a vehicle in perfect condition and came out with a broken tail light. I have filed a complaint with my local BBB and will never use them again.

I've been to The Club Carwash two… I've been to The Club Carwash two times, and very good service ,leaves my vehicle shiny and super clean and the personal staff are extremely nice and helpful,

I have been member for awhile and has… I have been member for awhile and has done a good job used wash in several states and never any problem till my wife washed her car and the following moring saw scratches all over hood and top and put in claim and they said not their fault no way machine could do that so they arent hopefully so if you vexh is damaged it will be your problem staff is great at each location but as far as claim appaently its my fault and i scratched vech only reason get a star is they make you put one star i recommend either washing yourself or find better wash service

Good I think they have a good car wash, little expensive but I like the free towels and vacuums!