Fine Scratches all over the hood, window pillar and sides I went through hoping to just get all the salt off the car from the previous snowstorm. After my First time through the car wash... I stopped to pick up a couple things at the store and immediately saw the fine scratches on the edge of my hood and the window pillar, as well as near the wheels. And to top it all off there was still bug guts on the front of my car. I drove back into town to put in a claim. They denied it today. As others have said, I wish I had read reviews before going thru the Club Car Wash...damage to my vehicle and less than clean car.

I've been to The Club Carwash two… I've been to The Club Carwash two times, and very good service ,leaves my vehicle shiny and super clean and the personal staff are extremely nice and helpful,

I have been member for awhile and has… I have been member for awhile and has done a good job used wash in several states and never any problem till my wife washed her car and the following moring saw scratches all over hood and top and put in claim and they said not their fault no way machine could do that so they arent hopefully so if you vexh is damaged it will be your problem staff is great at each location but as far as claim appaently its my fault and i scratched vech only reason get a star is they make you put one star i recommend either washing yourself or find better wash service

worst car wash in Bastrop worst car wash in Bastrop, TX. Got into a fender bender at Club Car Wash. Due to Attendees fault and lack of training and judgement. Submitted a claim and they refused to accept and pay damages to my vehicle. Stay Away!

I recently had a highly unpleasant… I recently had a highly unpleasant experience with Car Wash Club, that has left me deeply dissatisfied and frustrated. I initially joined the club with the expectation of receiving quality car wash services at a reasonable price. However, my experience turned out to be quite the opposite. First and foremost, I was shocked to discover that Car Wash Club implemented an unexpected price increase without providing adequate notice. This sudden change left me feeling deceived and taken advantage of as a loyal customer. It is unacceptable for a company to raise prices abruptly without properly informing their customers in advance, especially considering the financial commitment involved in membership. To add insult to injury, I was further disappointed by the lack of customer service and professionalism demonstrated by Car Wash Club's staff. Upon expressing my concerns regarding the price increase, I encountered a rude and dismissive attitude from the customer service representatives. Instead of addressing my concerns with empathy and understanding, they exhibited a complete lack of respect by laughing at my dissatisfaction. This disrespectful behavior only served to exacerbate my frustration and solidify my decision to discontinue my membership with Car Wash Club. Furthermore, it is disheartening to see that Car Wash Club offers a generous 50% discount to new customers, while disregarding the loyalty and patronage of existing members. This approach contradicts the principles of fair business practices and demonstrates a lack of appreciation for long-term customers. In conclusion, my experience with Car Wash Club was marred by unprofessional conduct, an unexpected price increase, and a complete lack of customer service. I cannot recommend this car wash club to anyone based on my negative encounter. I hope Car Wash Club takes this feedback seriously and takes immediate steps to rectify their shortcomings in order to provide a more satisfactory experience for their customers in the future.