Their customer service line especially… Their customer service line especially LYDIA is HORRIBLE!!!!! She is SO RUDE and should not be dealing with customers!!! ZERO CUSTOMER SERVICE SKILLS!!!! Time to go back to PDQ

They don’t have a Zero Star option…If… They don’t have a Zero Star option…If you belong to Club Carwash take a close look at your car. I have a 2024 Outlander I recently joined Club Carwash right after I washed my car I have tiny scratches all over. I filed a claim with them immediately 5 minutes after washing. But they will not fix it. Beware of club Carwash they are a pretty terrible company. I’ve noticed in the reviews a pattern of them not taking responsibility. Do your research people. Customers complain and they say “thank you for your business.” I also left comments on their facebook page that they removed and blocked me from seeing. I had to check from another fb acct to see just how unethical these people really are. My advice file a BBB complaint. They can’t take those down

Terrible customer service! I have been a big fan of the Club Carwash ever since a location opened near me. However, my car was recently damaged while going through the car wash and my claim has still not been reviewed. It has been three weeks! I am very disappointed in the customer service of Club Carwash Corporate. The gentleman that assisted me in retrieving the part that fell off of my car and submitted a claim for me was very helpful and told me I would hear something in 3 or 4 days. That has not happened. I have called multiple times and have gotten nowhere. Very disappointed. They have lost a good customer. I will not be going back.

I've been to The Club Carwash two… I've been to The Club Carwash two times, and very good service ,leaves my vehicle shiny and super clean and the personal staff are extremely nice and helpful,

They had a sign posted out front saying… They had a sign posted out front saying we are hiring. I went up to the manager and said I need a job and he looked me up and down and said we are not hiring. He totally thinks iam to old to wash cars. Age discrimination at its finest. I said then take down the sign if u r not hiring.