OEMparts .com, very deceitful in advertizing! OEM is not a stocking parts supplier, they are a 3rd party vendor. I experienced 2 issues. 1st. they advertised a 4 pack of Motorcraft spark plugs for $8.88.Needed 2 packs (8). They sent 2 spark plugs amounting to $19.00. Requested return, which they authorized, but was almost impossible to do. 2ndly, I ordered an oil cooler and coolant manifold, which at time of order claimed "in Stock", not true! "Once contacted(6 days after initial order) they admitted they don't stock parts, we are a 3rd party supplier" took them 7 days to process order, four additional days to receive my parts. This company is borderline fraudulent. I will never use again, thanks for the lesson.

I used GetOEMParts because their prices… I used GetOEMParts because their prices were better than the "other guys." Unfortunately, my order status is unknown and now, after some initial communication, they are silent on their end. I sent another message on their contact page that frankly I am not even expecting a reply to, but hey let's hope I am wrong. They are not a business I will be using again.

Ordered a part and found out I didn't… Ordered a part and found out I didn't need it, sent an email to the support email and got no response. Tried to contact the live chat function on the website and after awhile of sitting in a queue at the same time I finally got someone after my item shipped. The guy was completely unprofessional and didn't want to cancel the order at all. Now I have to wait until it gets here and request a return.

They duped me - Do NOT trust them! They duped me - like they do to many - into thinking they had an item in stock for immediate shipment. Then after paying, their automated email indicated there would be a delay. I immediately cancelled and ordered it elsewhere - but they refused to reply to multiple emails and website messages - and sent the part over 2 weeks later - after I'd already received and installed the part from reputable vendor. I'm disputing the charge with my credit card. DO NOT BELEIVE THEM WHEN THEY SAY AN ITEM IS IN STOCK.

Worst customer service, late on everything. Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.