This company is the worst. This company is the worst. They send me a broken intake for a 2011 crown vic Then I chat with someone who assured me I would get a email with information on a replacement part and I never received an email and now they won't answer any of my emails regarding this so I am stuck with a 500 dollar intake that is cracked and useless. They are horrible and I will be leaving reviews from all of my email addresses regarding this . Be warned Stay away from this company . You won't be able to contact customer service There's a reason they don't have a contact number

Worst company Worst company! One paid expedited shipping. Took over a week to ship. The had to return it and now fighting to get a refund. .do not deal with this company. Not able to call and talk .only chat ND email they don't respond to. Horrible company. Going on 3 weeks .

I used GetOEMParts because their prices… I used GetOEMParts because their prices were better than the "other guys." Unfortunately, my order status is unknown and now, after some initial communication, they are silent on their end. I sent another message on their contact page that frankly I am not even expecting a reply to, but hey let's hope I am wrong. They are not a business I will be using again.

Worst customer service, late on everything. Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.

They duped me - Do NOT trust them! They duped me - like they do to many - into thinking they had an item in stock for immediate shipment. Then after paying, their automated email indicated there would be a delay. I immediately cancelled and ordered it elsewhere - but they refused to reply to multiple emails and website messages - and sent the part over 2 weeks later - after I'd already received and installed the part from reputable vendor. I'm disputing the charge with my credit card. DO NOT BELEIVE THEM WHEN THEY SAY AN ITEM IS IN STOCK.