Brian Silver
GBPurchase At Own Risk - No Returns Part did not fit. They offer returns within a 30 day period, I tried to return the part within this time frame, but they have not responded. Customer service is nonresponsive. They go by getrepairparts.com and yourpartsteam.com.
joe johnson
GBWorst customer service, late on everything. Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.
TERRY Stuller
GBWorst company Worst company! One paid expedited shipping. Took over a week to ship. The had to return it and now fighting to get a refund. .do not deal with this company. Not able to call and talk .only chat ND email they don't respond to. Horrible company. Going on 3 weeks .
Kevin Culpepper
GBThis company has horrible customer… This company has horrible customer service! I’ve placed multiple emails about my transaction without response. Finally after several disconnected chats they say the part was not for my vehicle. Fitment charts say’s different.
patrick jackson
GBI ordered three parts was sent tracking… I ordered three parts was sent tracking for three parts after an entire month but only received 2 parts and now I can't get a response about what happened nor when my issue will be resolved or if it will be resolved at all . I made a big mistake dealing with these charlatans. I believe they are doing this purposefully to keep people's money