mikioddy
GBbad products, but they make up for it with a lousy attitude for customer service very simply, the sent me product that didn't work as advertised. one of the two lamps they sent me broke off in my hand as i removed it. they are only willing to refund me for the one lamp that isn't broken. I'm done with these fools. that give a bad name to internet auto accessory firms
T Miller
GBAvoid at all costs Avoid at all costs. I purchased the h8 fog light bulbs and the h13 headlight bulbs.both headlight bulbs quite working within 2days and now I have to pay to ship them back and then they said they will have to test them before issuing a refund. I agree with other reviews about being rude in their emails. I will never buy from them again and you shouldn’t either. I am also on the Chevy Cruze forum and will let everyone know.
Kevin
GBSome bulbs worked, others didn't install The only good thing about this site is their low prices. I ordered 3 sets of bulbs: headlight, foglight, and led accent bulbs. The foglight and led bulbs are currently working. The headlight bulbs did not install correctly. I emailed Tracy, the customer service rep, and she explained that the would not be able to refund me because one of the plastic "turn clips" was broken off when I attempted to install the bulbs. She also told me that it was "statistically impossible" that these bulbs wouldn't install correctly. After I sent her a picture comparing their bulbs against my current bulbs, she advised me to remove the rubber ring that sealed their bulb against the headlight unit and she said this was an "obvious solution." I emailed back saying that it wouldn't be an obivous solution to remove the rubber ring that seals the bulb against moisture and debris and I thanked her for the rude tone in her emails and poor customer service. Buyer beware... if you have any issues with your purchase, they will not be resolved.
jack
GBOwner cussed and screamed Ordered 5 pigtails from this company, they shipped an empty pkg. These crooks live in a million dollar home )and yet are willing to screw you over for a few dollars. His wife Tracy called and yelled and screamed and made threats against us. Don't order from this company as they are already being investigated for mail fraud
art
GBAutolumination.com will not correct their own errors Autolumination.com sent me parts that looked completely different than what I ordered and what is pictured on their website. I sent them pictures of what they sent and they will not admit to sending me wrong parts. Also they will not refund my shipping cost and want me to pay for return shipping. This is a lousy business operation and website. BEWARE before you buy!