John
CADo not even bother. No customer service. Do not even bother. Look closely at the reviews. If there is any issue, you are screwed. I placed an order for 120 bulbs from their website. 60 were the wrong color but they took my money and sent them anyway. Later they said they no longer had that color. I said you should have asked me what I wanted to do before you blindly sent the wrong bulbs. Back and forth it went. Final answer : They want me to pay return shipping and then pay a restocking fee. Real lacklustre business practice. Do yourself a favor and buy elsewhere.
Jameson Fellows
GBI purchased a set of type 74 bulbs for… I purchased a set of type 74 bulbs for my cars instrument cluster. After replacing the bulbs I immediately noticed they were flickering. Wanting to make sure that it wasn't installer error I waited until I had the chance to pull my cluster again and re check my connections I did this and put everything back together. I then contacted the seller and he proceeded to blame me for damaging the bulbs and trying to make me pay for replacements for his DOA product. We went back and forth and he has refused to make things right. The owner if this company does not stand behind his product. I suggest looking elsewhere for bulbs.
art
GBAutolumination.com will not correct their own errors Autolumination.com sent me parts that looked completely different than what I ordered and what is pictured on their website. I sent them pictures of what they sent and they will not admit to sending me wrong parts. Also they will not refund my shipping cost and want me to pay for return shipping. This is a lousy business operation and website. BEWARE before you buy!
Brian
GBAVOID AT ALL COSTS Took my $$ right away, waited 2 weeks to ship anything, sent wrong products, sent used products, were incredibly rude in communications...finally said enough and issued a chargeback. AVOID AT ALL COSTS
Eddy Mar
GBProducts only okay, but customer serice usually poor I've dealt twith this company for a few transaction. While order and ship is no problem - the customer service from them is disasterous. If they send u a defective bulb, you would have to pay for the charges to ship them back first and fill out a form for exchange. Not sure how this site survived for so long with poor customer service, but thats my 2 cents.