Be careful!! Be careful!!! They stolen your money!!! Is not fear, they take a deposit for 300 euro and they never give you back. They use a fake excuses to don't give back the deposit, also they don't tell you what happened, don't reply about, you have to travel again to the office after 2 week without response about give back the deposit... Is the first time I've tried, and never again. VANREL is 1000 time better

Rented a car from Orlando International… Rented a car from Orlando International (MCO), returned car with a full tank of fuel as in the contract and they charged my credit card to re fuel the vehicle even though it was returned full. They always try to charge you for extras you don't need or didn't have and its very difficult to get your money back once they have your credit card details. Would suggest using a different company as there are several at MCO.

Do not trust Do not trust! Rented a vehicle through Budget, prepaid in full, including all fees, taxes, location charges etc. On return of the car, they charged my credit card an additional 45% for the base rental alone. But on top of that, they charged me a refueling fee, despite returning the car with a full tank (and taking a photo of the gauge to prove it). And for a small windscreen chip, they charged a further $1,822, and have not, despite repeated requests, provided any evidence of the cost to repair. But worst of all? They emailed their invoice, with a digitally added squiggle in the customer signature box. We did not even see the invoice, let alone sign it! Is this legal? Can they simply sign their own document in my name and pretend that I agreed to their ridiculous and fraudulent charges? Their "customer service" were worse than useless - could not even tell me what they actually charged me for the base rental, separate from the other charges. Did not even understand that VAT was a thing.

Budget scam artists What a joke this company is - booked a vehicle to collect in Italy (not a problem), arrived to collect and was offered a second driver for free by the gentleman at the desk, as we were just going to have the 1 driver. We used the vehicle and returned- they tried to charge us for damage on the vehicle, luckily I had a video showing the damage from the beginning of the hire. Then we got a bill for the extra driver (which was not by choice!! Only taken the offer because it was given free of charge). Customer services have been terrible when emailed - i will never use this company again and i hope others avoid at all costs!

I pre paid and rented a car with budget… I pre paid and rented a car with budget got pick up tat Phoenix Arizona. It’s been 3 hours and I am still in line . First at the Budget front desk which they gave no control over. Then in the garage I waited an hour plus to get my car. Some were assigned I was not, I was given a “F” which meant, I waited in a line, with other very disgruntled people for whenever they pulled up a car. A huge line of “E” tickets came down and they all went before me. This is a terrible cluster F of a system. I will rethink Budget in the future for my rental needs.