This is a horrible company to rent… This is a horrible company to rent from. Don't let the cheap fool you. My rental cost was paid in full, until I showed up to pick up my rental. I was told I have to take the 3rd party insurance which is about the cost per day to rent the car and if I refuse and would like to use my own auto policy its a $2000 deposit, after I took the 3rd party insurance, I still had to pay $150. 00 deposit which I am still waiting to be credited back to me, 7 days after i return my rental. Beware if there's a minor ding, they will try to get you to pay for it. Whatever it takes for them to keep your deposit.

This is terrible and I haven’t even… This is terrible and I haven’t even rented from yall we had booked our reservation but upon reading that reviews were politely cancelled thank you for your reviews we knew it was sketchy

Renter beware Renter beware: prices are cheap cos they will work to stick you with damage at end of rental. I rented thru Expedia and took the Expedia insurance. This seems to be like catnip as they will find a way to charge the external insurance knowing that the paperwork with drive u nuts and someone will pay regardless. When u pickup make sure u get your car in good bright light and do a video walk around of everything inside and outside. If dark/rainy/dirty-car do not accept it without checking every panel for any ding. Anything will set u back over USD800. If u insure thru external company as I did with Expedia and AIG then it is just soul destroying hassle to get the money back. Pay an extra 100 for the big boys and their insurance as you’ll end up spending this anyway.

I least a car with Green Motion last… I least a car with Green Motion last year while on holiday in Italy. The car had damage all around it, small dents and scratches, but nothing too severe, it was all noted on the paperwork. My deposit was 900 Euros and I was told it would be deposited back into my bank account within 14 days of the end of my trip. When I dropped off the car, I took pictures of it from all angles as it was very early in the morning with no one around. I have been trying to get a response from Green Motion for 7 months about the return of my deposit. I now have an email from them claiming there was damage on the vehicle and along with a damage report they sent a photo of scratches on a car of similar colour without any proof it's the same vehicle. I have learned the hard way not to trust this rental company, after 7 months they pulled this stunt. I will not use Green Motion again this year, they are clearly desperate to make money. Date of experience: 21 September 2023 Edit

Scam Rental Car Company! I tried to use Green Motion in my last trip to Miami. I made the booking online in economybookings.com and once I arrived to the office (outside Miami Airport) the scam started. They tried to charge me 150 $ daily over the rent price I paid previously for insurance. They refuse to use my own insurance requesting a Liability over 300 K , when their car I rented are not over 25K market value. Other customers were upset also in the hall, I requested to cancel all to the guy in the desk and he said he was unable to refund to do it and said "Economybookings will never answer", the manager was smiling in a corner. Helpfully after I tried without look to contact Economybookings I did it through American Express and they canceled the payment. Stay away from this scamers!