Service stopped working for months and… Service stopped working for months and they refuse to acknowledge it or do anything besides terminate the contract!

Doesn't work on my any of my Toyota vehicles Doesn't work on my vehicles. Had the original one that I bought from Car Toys with Verizon as the provider. It worked on a 2004 Toyota but would not work on a 1999 Toyota. Zubie advised me there were issues with Verizon and I was switched to Zubie's monitoring service. The unit that was sent does not work on either of the vehicles now. I plan to cancel service before the next renewal since I am unable to use the unit at all. It is hard to communicate with Zubie since they are strictly email. When the unit did work for a short time I enjoyed the features after that it is 'thumbs down' for Zubie.

The key reboots and drops connections… The key reboots and drops connections every 5 - 15 minutes. I've opened multiple support cases asking to have it replaced and they keep just telling me to reseat it. I'm not going to re-up next year.

After having Zubie for years After having Zubie for years, noticed it has gotten slower and slower. Also had a feature taken away that I used all the time. Now had a key stop working and had to wait a couple months for the 4G keys to come out before they would give me a replacement. Decided to cancel my service. Found out I canceled 30 days past the renew period so now I don't have service and they kept my money for the year. Great way to do business Zubie. I won't ever be back, and I hope other people find out how they are before signing up.

Terrible Terrible. There were so many changes that need to be made with my mobile plan to accommodate and it was packaged with the providers label on the tool. One would expect that means compatible. Product never worked and because it was not returnable, went out in the garbage.