The experience was hard to continue The experience was hard to continue. i asked a question and received contradictory answers...when I pointed that out, the responses stopped. I have not heard anything back from Zubie since, yet, I receive a review...probably not the best time to send this to me. The agent wasn't rude, just not knowledgeable about your own product. I am still uninformed as to if Zubie provides an alert if the device is unplugged and if so, when and how to get those alerts. I am actually checking amazon now for another brand...service is important to me and when it's poor, I change.

Zubie not much use to me All I get from Zubie is a report on my driving (breaking too much etc.) My almost constant ON motor light gets a code, with the explanation "lean bank" which neither I nor my mechanic understands. To be fair, I want to mention that my son bought the Zubie for me, maybe he wants to check on my driving! But one thing is for sure: Zubie should explain the code better than "lean bank".

Terrible Terrible. There were so many changes that need to be made with my mobile plan to accommodate and it was packaged with the providers label on the tool. One would expect that means compatible. Product never worked and because it was not returnable, went out in the garbage.

Terrible experience Terrible experience. Hotspot disconnects every 5 minutes to the point of it being unusable. Support blames Verizon, says its a known issue. Meanwhile still charges me every month and refuses to entertain a refund. This is after having me try out 4 + different devices. The should not charge for the service until they fix it. I should cancel, but I need "some" connectivity and this was the only Verizon option. Do not buy the hotspot, it simply doesn't work.

Service stopped working for months and… Service stopped working for months and they refuse to acknowledge it or do anything besides terminate the contract!