Aladino Quiles
GBThis company is horrible at follow-up This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.
Charles
GBHonestly I thought this device would be… Honestly I thought this device would be more useful with adding automation to my automotive. The wifi could have been more robust as far as speed and availability of use. Full car monitoring would have been a great feature for full vehicle diagnostics.i have removed this device for both cars. It was a waste of money.
Eric
GBService stopped working for months and… Service stopped working for months and they refuse to acknowledge it or do anything besides terminate the contract!
Spencer Cox
GBAfter having Zubie for years After having Zubie for years, noticed it has gotten slower and slower. Also had a feature taken away that I used all the time. Now had a key stop working and had to wait a couple months for the 4G keys to come out before they would give me a replacement. Decided to cancel my service. Found out I canceled 30 days past the renew period so now I don't have service and they kept my money for the year. Great way to do business Zubie. I won't ever be back, and I hope other people find out how they are before signing up.
Chris
GBTerrible Terrible. There were so many changes that need to be made with my mobile plan to accommodate and it was packaged with the providers label on the tool. One would expect that means compatible. Product never worked and because it was not returnable, went out in the garbage.