Zubie

Penn Avenue South 8120, 55431, Bloomington, United States
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1.20
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

20.00%

1

80.00%
About Zubie

Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance, and fleet industries, as well as consumers and small businesses. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.

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Sabis
GB

Zubie not much use to me All I get from Zubie is a report on my driving (breaking too much etc.) My almost constant ON motor light gets a code, with the explanation "lean bank" which neither I nor my mechanic understands. To be fair, I want to mention that my son bought the Zubie for me, maybe he wants to check on my driving! But one thing is for sure: Zubie should explain the code better than "lean bank".

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Spencer Cox
GB

After having Zubie for years After having Zubie for years, noticed it has gotten slower and slower. Also had a feature taken away that I used all the time. Now had a key stop working and had to wait a couple months for the 4G keys to come out before they would give me a replacement. Decided to cancel my service. Found out I canceled 30 days past the renew period so now I don't have service and they kept my money for the year. Great way to do business Zubie. I won't ever be back, and I hope other people find out how they are before signing up.

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Chris
GB

Terrible Terrible. There were so many changes that need to be made with my mobile plan to accommodate and it was packaged with the providers label on the tool. One would expect that means compatible. Product never worked and because it was not returnable, went out in the garbage.

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Pete
GB

Doesn't work on my any of my Toyota vehicles Doesn't work on my vehicles. Had the original one that I bought from Car Toys with Verizon as the provider. It worked on a 2004 Toyota but would not work on a 1999 Toyota. Zubie advised me there were issues with Verizon and I was switched to Zubie's monitoring service. The unit that was sent does not work on either of the vehicles now. I plan to cancel service before the next renewal since I am unable to use the unit at all. It is hard to communicate with Zubie since they are strictly email. When the unit did work for a short time I enjoyed the features after that it is 'thumbs down' for Zubie.

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Aladino Quiles
GB

This company is horrible at follow-up This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.

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