Spencer Cox
GBAfter having Zubie for years After having Zubie for years, noticed it has gotten slower and slower. Also had a feature taken away that I used all the time. Now had a key stop working and had to wait a couple months for the 4G keys to come out before they would give me a replacement. Decided to cancel my service. Found out I canceled 30 days past the renew period so now I don't have service and they kept my money for the year. Great way to do business Zubie. I won't ever be back, and I hope other people find out how they are before signing up.
Sabis
GBZubie not much use to me All I get from Zubie is a report on my driving (breaking too much etc.) My almost constant ON motor light gets a code, with the explanation "lean bank" which neither I nor my mechanic understands. To be fair, I want to mention that my son bought the Zubie for me, maybe he wants to check on my driving! But one thing is for sure: Zubie should explain the code better than "lean bank".
Ticked
GBI would not even give one star I would not even give one star. What a waste of time and would never recommend this product to any of my insured's. (I am an agent) Each week you would get an update stating to keep up the good work, doing a great job, etc. By the end of your term, no change is considered in premium even though you drove perfect the last 6 months. When called to ask why, told me I drove past midnight twice during the 6 month trial!! Ridiculous
William
GBYou product is all but useless and you… You product is all but useless and you customer support is worst. When we had issues they were never delt with and we were ignored.
Tristan
GBTerrible experience Terrible experience. Hotspot disconnects every 5 minutes to the point of it being unusable. Support blames Verizon, says its a known issue. Meanwhile still charges me every month and refuses to entertain a refund. This is after having me try out 4 + different devices. The should not charge for the service until they fix it. I should cancel, but I need "some" connectivity and this was the only Verizon option. Do not buy the hotspot, it simply doesn't work.