Refund I ordered the: Electric Mountain Bike M1 Plus（with APP), which they later told me was out of stock, so i issued a refund, and they told me they would help with the refund. I asked if theres a number i can call to help with the refund, and get hit with a auto-reply message telling me they are on holiday, when i just got an email from them a day before?? Its been 3 days and no answer still, really disappointed, hopefully i get the 1000$ back soon. Update: Got the money back

I had a problem with my M1+ I had a problem with my M1+ I couldn't get the back wheel back on properly it just wouldn't spin or freewheel. I sent customer service a email explaining my problem, A reply came back within 2 hours with pictures and a video clip showing how to refit the wheel correctly. My M1+ is now back on the road and my 9 Mile trip to work is a breeze. Thank you Customer services

Great value, but not perfect Eleglide T1. Fast delivery. Amazing product for the price. Some small problems (front brakes needed adjustment, kick stand fell off due to badly threaded bolts. Solved both problems in minutes, there's always going to be less quality control on a sub 1000€ electric bike). Overall very pleased with the bike

It's a very great bike.I am loving… It's a very great bike.I am loving it.Except brakes,need a little bit improvement over there.Overall thumb up in all aspects.Highly recommended.

2 weeks have passed and the delivery… 2 weeks have passed and the delivery still hasn't arrived and he didn't tell me when it would arrive