Glad to be Rad The bike is very robust and easy to assemble. The upright riding position and step through frame makes it confidence inspiring, comfortable and stable to ride and with the possible low saddle position, easy to get on and off of. You wouldn't want to carry it far but the walk mode works well, so you don't have to. It's no mountain goat but perfect for urban roads and at home on park or trail paths. Very good value but it doesn't look or feel like a budget product. Delivery and customer contact, all you would expect. Happy I bought it.

dreadful customer service the bike is ok (heavy and difficult to turn, but so much cheaper than the competition you can overlook that) but the customer services is AWFUL. you either get 0 responses for 2 weeks or 4 different agents all email you on the same day. responses are inadequate and every time you email you open a brand new ticket and have to go through the entire rigmarole with a brand new person. i've been waiting for an accessories refund for 3 months. i would say - avoid.

My Rad experience Pro's:- Really fast shipping, received my Radrunner in 4 or 5 days since placing the order for my Radrunner 1 Overall, really good products and 1st rate customer service and back up. I also bought loads of upgrade packages, which is also very useful and excellent value too. Effectively, transforming my Rad 1 to a Rad2. I still need help with fitting the fender's though. I wish now though I'd ordered a Radrunner Plus. Any chance of an exchange?

I bought my RadBike last year in… I bought my RadBike last year in October 2022 it was delivered in 10 working days. Putting all parts was very easy / you can follow instructions book or video. Using my bike every day work/nursery/shopping family trips... its been pleasure.

It you want a bike like this, this is the one you want! I had previously had a Radwagon 4 delivered and had enjoyed using it so much (still do, its a great bike for lugging stuff around) that I wanted a bike that would take me down woodland trails and across rough country. It ticks all these boxes and I am very pleased with the power, the twist acceleration (much used on my Radwagon 4!), the big big tyres and the suspension...looking for a rack for the car to take this and my wife's ebike on adventures far far away! Good competitive price, responsive and quick delivery from new UK base.