Valerie Raburn
GBGreat ebike! I rented an Emojo Panther Pro for the day at a local bike shop. I enjoyed the bike so much that I bought one. Before I placed the order, I went to several other bike shops and tested other brands, both more and less expensive. Emojo turned out to be the best fit for me. It is easy to pass my leg through the bike, the throttle is spunky and the pedal assist works well. The only thing I would like is a trip odometer. It shows me the total miles traveled across all trips but does not give me a count on just the current trip. I'm still learning all the bike's features, so the feature may exist but I may not have found it yet. Overall I would highly recommend this bike. The battery range is excellent and everyone loves the turquoise color.
Maurice
GBVery mixed feelings The first thing which I ordered did not have the necessary bolt. They said that it would be sent but it never was. The second thing which I ordered online was out of stock and took more than a month to get. Their order system should be connected to inventory to alert buyers of backordered items before the order. The third item arrived in a timely manner. So 1 out of 3 orders went smoothly. Additionally, their responsiveness to emails has not been very good. Some of my emails took multiple resends to get a response.
Shella
DERiding uphill is so much easier with… Riding uphill is so much easier with the electric help, and the battery lasts a long time.
michael lisi
GBGreat bike , great company . I purchased my e bike from this company and about a year later I had a problem with the battery so I called them up and the sent me a new battery fast and at no charge. A couple of years later I bought some accessories from thier website and had a question about one of the items so I called the company again. The nice lady said she would check with tech support and call me back. Within an hour she called me back with an answer to my question. I'm in New York, they're in California and I really feel they stand behind what they sell..
Kevin Ball
GBI received the wrong bike rack by… I received the wrong bike rack by mistake. I contacted Emojo customer service and Sabrina Robinson, Emojo Rockstar, arranged for the return and shipped out the correct unit. Seamless and very fast. Kevin