Buyer beware!!! This company sent me the wrong bike. Attempted to say it was my fault for not noticing the small icon in the corner before opening. Insisted I try to sell it on Facebook myself. They finally agreed to send a box but I need to provide wrapping and tape to package it. Customer service is poor at best. I'm nervous I will not receive my refund. Good luck getting replacement parts even if you receive your bike. Beware!!!

Incredible bike Incredible bike, fast, durable, definitely has greater than 100 mile range. It is heavy but if you live in a windy area, the 20 inch tires give it a lower profile and it feels more stable. The original saddle is good but I'm 126 lbs so I upgraded the saddle for a wider and a little softer feel. This bike is addictive, it performs nicely over many surfaces, it's probably too heavy for extreme single-track .

No real problems with Juliet I've contacted Eahora three times about questions and issues with my Juliet and they have responded within 2 days on each. The explanations/service provided are adequate and I hope they continue to be. The bike is a beast and easily goes 100 miles on a charge.

Our Eahora x7 plus bikes performed… Our Eahora x7 plus bikes performed GREAT as we took them to MEXICO and did the 52 mile ROSARITO to ENSENADA organized bike ride. With a lot of up hills, we pedalled at the start down the coast without the batteries turned on to save in case they ran low but to our surprise and Overwhelmed ENJOYMENT ! We did not need to as they flew down the course and up the steep " EL TIGRE" mountains with plenty of battery life left. Me my wife and brother will do it again this year with the confidence on our X7 plus bikes knowing they are proven and awesome! Thanks for building the fun into bikes after age 60 again.

You live in Australia I ordered an E bike via their customer support as I couldn't get it delivered to NZ via their website. Right from the outset I told them I lived in NZ. They sent me an invoice which had my address on it and was subsequently paid. Highly excited in anticipation of getting a fabulous scooter I was soon knocked down to earth when I received an email saying they couldn't deliver to NZ. They didn't check a map and didn't realise I lived in Australia 'their words'. I was very disappointed knowing I wasn't getting a new scooter but was livid being told I lived in Australia!