Awesome bike/Awesome Customer Service There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It's a awesome bike

X7 is a great bike I bought my X7 during the pandemic while working in San Francisco. It was easy to assemble, has no problem reaching 28mph and carried me up some of the steepest hills in the city . Battery continually holds a full charge and the gears are smooth for those times when you decide to engage with peddling. It's very easy to fold up and will fit in your back seat if needed. I would recommend this bike to anyone who likes to commute, ride trails,or wants to enjoy some light cardio exercise a couple of times a week. This bike travels with me all over the country and has never let me down.

As a buyer of seven(7) Azarias low step… As a buyer of seven(7) Azarias low step ebikes for me, my wife, my three sons and two daughter-in-laws, I have a few suggestions: 1. UNLOCK the display parameter options like tire size, (odometer does not exactly match gps on Samsung Health or Strava apps), PAS Sensitivity, PAS Strength, etc. 2. Color display 3. Reposition battery seat post connection from the bottom to under/behind the the seat for easier access/connection. 4. Up the charging amps to decrease charge time - hard to implement, but it would be nice :) Overall we LOVE our ebikes. Keep up the good work! I would like a saddlebag if I win :) FYI: I have run many watt hr./mile tests and here's my data (I am 5'10", 175lbs): PAS 1 range with moderate pedaling on flat surface - 80 to 90 miles (10 watts/mile) PAS 2 range with moderate pedaling on flat surface - 60 to 70 miles (13 watts/mile) PAS 3 range with moderate pedaling on flat surface - 50 to 60 miles (15 watts/mile) AWESOME!

Scam/company steals money Did not recieve everything with bike, notified the company, they said they would send missing parts, and never sent them. And are now refusing to return the brand new bike, and told me only way they will accept return is in original box and they would deduct about 1000$ in order to return the 1300$ item. when I asked for a prepaid return label and said they could take the shipping amount out of my refund, but a since when is shipping over a thousand dollars? See picture of email. They don’t honor their product, my advice? buy somewhere else! Save yourself the hassle.

Worst company ever Worst company ever. The only phone support is someone taking messages. Email support are just copy and paste. They also tell you that they charge a return fee and don't for return shipping. On a new defective bike!? I am serious. This company are fraudsters. Bike's shocks are fake and do nothing. Wire's stick out of the control box. One of which was a bare wire. Handlebar post is never tight. Rear brakes constantly squeel. Battery and cheap plastic connect is only 5 inches from the ground. BIG FIRE HAZARD. Reported to Amazon. Super confused. They need to be shutdown. They are fraudsters.