First time EV charger user and annoyed Too late. I’ll be deleting the app. I tried their station for the first and last time. It’s right beside my house at a community centre. I signed up and when I tried to use the charger it said there was a network issue for 3 tries. I then called the support number on the charger and was on hold for 5-10 min. It’s cold outside and I’m annoyed bc of the inconvenience. Not a good first impression.

Charge point à éviter Super U indique sur son parking 1 heure gratuite. Mais il faut donner sa carte de crédit. Conclusion charge point m’a débité 10€ 😌

I am waiting for a resolution to simple account issue I am waiting for a resolution to a billing problem at ChargePoint. Back on October 12, an authorized replenishing of the account failed after more than a year of successful transactions with the same MasterCard. At least 5 phone calls with long wait times and several emails, I still have no resolution. Funnily enough, that same card works fine without a ChargePoint account.

Total scam ! Total scam, ChargePoint went from automatic stealing money from my credit card in advance, it went from 40 euros to 60 and then 100, yesterday they stole 270 euros !!! Apparently it is to do with the amount I charge BUT when your usage goes down they do not adjust the amount down !!! Try to get in touch ! Basically if you don’t like it you can cancel your card ! No other option ! Normally you would be asked in advance how much do you want to top up your credit But ChargePoint keep taking as much as they like ! Surely it is illegal ?

inappropriate charges to cc and not reliable Unreliable at several locations. Cost is astronomical for an EV charge as they continue to charge your credit card, even though your car has completed charging. App did not work, so had to use credit card at the station. I have very little confidence in ChargePoint. They are making a lot of free money.