I placed an order for leather gloves 6… I placed an order for leather gloves 6 weeks ago. My credit card was charged. I have not received the gloves. I have sent out on e-mail two week ago with no response and left one voice message with no response. The phone number automatically goes to voice mail.

Disappointed I have to say I have been extremely disappointed thus far. I'm not saying not to use these guys as I don't think that's fair to say to most businesses. But my experience has not been good. Particularly when I compare to Revzilla. I received a helmet I purchased. I was quite surprised at how long at took to get to me and I see others have had this problem. I've ordered from Revzilla and delivery was much quicker. Also, customer service has been non existent. I've called for two days, left messages. No one answers and noone gets back to you. I emailed as well with no response. You just HAVE to provide more prompt service if you want to keep customers. Lastly, the helmet didn't fit and I measured and went according to size guidelines. So I just want to exchange, but they want me to pay return shipping $15. Again, this is not my experience with other sites like Revzilla who have paid for the return. Overall quite disappointed. What would be nice is to see them look at this review and similar ones and correct the way business is conducted. I hope they do.

I placed an order. I placed an order.. paid extra to have it in 2-3 days and for five days it didn’t even ship yet. No one is responding to my messages or emails!!!!⛔️⛔️⛔️⛔️❌❌❌❌❌❌🚫🚫🚫

I really wished I had read the reviews… Edit:Shortly after writing this review retobikegear.com refunded me my money. No message, explanation, or apology. At least I got my money back. I will not be buying anything from them in the future. I really wished I had read the reviews on this place before placing an order. I ordered a helmet two weeks ago and it has yet to ship. I've sent messages twice that went unanswered so I sent a third to attempt to cancel the order and get my money back. I doubt I will get it back judging by others experience. Do yourself a favor and do not order from this place!

The returns process is heinous The returns process is heinous. Motorcycle helmets can be a guessing game as to what will work. When I spend over $200 on a helmet that does not fit properly despite the size chart, I shouldn’t to pay $20 to return the helmet! I will never purchase from this website again.