Courteous staff, prompt service I had an issue with the helmet I bought and they responded to my email within an hour of sending it. Although the helmet still didn't work out, the staff was courteous and the service was great. I'll definitely shop here again.

The best customer service!! The best customer service!!! I received the wrong helmet, I called customer service the correct helmet was shipped ASAP. Customer service called me back each time I called for status. This the second helmet I have purchased. Great product even better customer thanks

Fast service and great price Fast service and great price, I had one minor snafu where they sent the wrong color helmet however Fred worked with me promptly to correct it, sending out a new helmet before I had even dropped off the incorrect with UPS. His communication and customer service was top notch.

DO NOT ORDER FROM THEM DO NOT ORDER FROM THEM! I ordered a Torc Helmet. It was like wearing a fish bowl. Odd shape. Really big on top. I returned it. It has been 8 days now since they have received it back, and they have yet to refund my money. They have not even replied to my emails. I even assume they are not really in California. I think they are in China or Japan, some wanna be company trying to be cool.

I was worried at first but Retro pulled… I was worried at first but Retro pulled though shipping took a little longer than expected but still a reasonable time frame. Packaging was good product arrived safely and were just as presented on web site. Ty retro bike gear