Great service We needed a new glass cover for our range top when the old one broke. Suburban shipped one to us priority so it got here before our next trip but it arrived broken. When I contacted them, they immediately shipped a replacement with a different shipper, handled the claim against the original shipper and the replacement still arrived before we left for our trip. They made the whole process very smooth despite the hiccup and the new cover fit great and was easy to install.

Unbelievable service. SuburbanRVparts answered my question, shipped my parts out quickly, handled my return request, and had the new item delivered within a week. Unbelievable service! Thanks SuburbanRVparts!

Ordered a sail switch for my sf30… Ordered a sail switch for my sf30 furnace. Part came quick! And of course if you install it yourself you save even more money and you know its done right!

The Suburban RP-30N furnace and housing Cabinet The Suburban RP-30N furnace and housing cabinet arrived with no damage. I had read on Amazon reviews that it is very common for these components to be damaged in shipment due to poor packaging. I had requested additional packaging and was not disappointed. The outer box was a large double box and small airbags were wrapped around the inner box. The funace inner box had foam on the top and bottom of the furnace. This furnace is going into a 1967 Airstream that is being restored. The unit has not been tested to date, but, hopefully it will perform well.

I received the wrong electric motor… I received the wrong electric motor that your site listed it would fit my SF42 suburban RV heater. I had a difficult time getting assistance and when I did I was being charged a Restocking fee of 30 percent. Refund fee took over a week to received. I was stated the correct motor would cost $207. This price was way over priced. I found the correct motor for $138. The poor handling of this situation caused too much frustration. Plus I did not received a Proper Return Label and had to pay for return shipping.