Rode me into the poor house Rode the scooter for 16 minutes and used the "pause" option. Only put $10 on the Helbiz wallet but they decided to charge me even when I wasn't riding the stupid thing. Someone was able to take the scooters when they were paused (and while we were still charged for the scooters btw) total bill on my bank account was $43 for a $16 scooter ride. Now they won't give me a refund and have told me to "be more careful in the future" ABSOLUTE CRIMINAL. I am currently contacting my credit card company for fraudulent activity.

Helbiz SCAM HBZ SCAM Investors been banned from telegram channels who asked technical questions, complained lack of communication and asking question about missing airdrop. Also, Helbiz delete the conversations from banned investors. If HBZ ban investors whoever make comment or complaint it sounds like SCAM not genuine project. Report to SEC, FTC, IC3

Absolutely the WORST experience ever Absolutely the WORST experience ever! No indication of price but I figured I was going 1 mile it wouldn’t be that expensive.. I goggle it and Google said .35/minute. It took me 5 minutes to just get the thing the work!!! And then when we rode it took another 5 minutes to find a place to park it in the “zone”. I was charged .85/minute!!! Which needed you being $17 plus, and since it was me and another person it was times 2!!! When I tried to contact them I got a statement saying it “clearly says .85/min” that is not true… and on to of that the receipt said 41 miles!!! In 20 mins? Impossible!!! This is totally wrong and they overcharge without a way of contacting them you’re basically screwed…

The smartest way to travel! Visited a few cities in Italy over the summer, and did not have to use taxi / bus / rental car a single time. Instead I was able to quickly grab scooters and simply leave when at the destination without the hassle of dealing with parking or high costs.

Bad experience The scooter itself rides nicely, but all the stuff around it is just plain stupid. When there's a zone you shouldn't drive in, it nicely recognizes that you shouldn't be driving quickly so it slows to 6kmph. However, leaving that zone never gets it to start again. Every unlock costs €1. I wanted to have a 3 minute drive and had €4.25 left. I can't unlock because I have insufficient funds. Now I'm stuck with this amount on the app with no refund possible. It's fun when it works, but it often doesn't and then it's VERY frustrating.