Absolutely the WORST experience ever Absolutely the WORST experience ever! No indication of price but I figured I was going 1 mile it wouldn’t be that expensive.. I goggle it and Google said .35/minute. It took me 5 minutes to just get the thing the work!!! And then when we rode it took another 5 minutes to find a place to park it in the “zone”. I was charged .85/minute!!! Which needed you being $17 plus, and since it was me and another person it was times 2!!! When I tried to contact them I got a statement saying it “clearly says .85/min” that is not true… and on to of that the receipt said 41 miles!!! In 20 mins? Impossible!!! This is totally wrong and they overcharge without a way of contacting them you’re basically screwed…

Typical scammers. Company of scammers that screwed over their investors and coin holders, then ran away with their money, and now try to look all white and fluffy innocent. Lost a lot of money because of those manipulators.

Scooter didn't work - information sold Scooter didn't work. Requires you to add $ to account and prepay instead of pay as you. Worst part is your information will be sold to third parties. Within hours of signing up for this ap, I started receiving solicitation phone calls. Just don't do it.

SCAM SCAM. As with others in Washington DC, the company sent me a snooty condescending email stating it was my fault their scooters do not end properly. I had to fight tooth and nail to get a justified refund three times. I have been unable to delete my account. My colleague at the New York Times is currently undertaking an investigation into whether Helbiz is breaking US law.

I would never again rent scooters from… I would never again rent scooters from this company. Their “day pass” was a joke for the price. Lime is so much better and I’m going to spread the word to everyone I know. Their customer service rep was rude and I could not understand her. Poorly run company.