Stealing your money for broken scooters!! We repeatedly paid for scooter rides for scooters that wouldn’t start, or would stop running in the middle of the ride even though it was showing it had plenty battery life left. It would charge a dollar each time to unlock, so I had at least three rides costing me around $2 where I literally didn’t go ANYWHERE because the scooter wouldn’t start! And yes, I was pushing off with my foot for quite a bit while trying to turn it on and it wouldn’t work. Then, on my last attempt, I couldn’t even unlock it because my account had less than $5 on it! So that’s more money down the drain because our city we are from doesn’t even have Helbiz, so I won’t get to use it once we get done with our vacation! This scooter company is beyond frustrating, they are wringing money from everyone left and right without delivering a reliable service. Absolute trash.

Very unhelpful Very unhelpful, I was overcharged and there was nothing they can do about it other than give me a coupon. Do not use this scooter company, I’d kick them all down if it wasn’t illegal.

The smartest way to travel! Visited a few cities in Italy over the summer, and did not have to use taxi / bus / rental car a single time. Instead I was able to quickly grab scooters and simply leave when at the destination without the hassle of dealing with parking or high costs.

Mafia scammers don’t trust -

Absolutely the WORST experience ever Absolutely the WORST experience ever! No indication of price but I figured I was going 1 mile it wouldn’t be that expensive.. I goggle it and Google said .35/minute. It took me 5 minutes to just get the thing the work!!! And then when we rode it took another 5 minutes to find a place to park it in the “zone”. I was charged .85/minute!!! Which needed you being $17 plus, and since it was me and another person it was times 2!!! When I tried to contact them I got a statement saying it “clearly says .85/min” that is not true… and on to of that the receipt said 41 miles!!! In 20 mins? Impossible!!! This is totally wrong and they overcharge without a way of contacting them you’re basically screwed…