Stealing your money for broken scooters!! We repeatedly paid for scooter rides for scooters that wouldn’t start, or would stop running in the middle of the ride even though it was showing it had plenty battery life left. It would charge a dollar each time to unlock, so I had at least three rides costing me around $2 where I literally didn’t go ANYWHERE because the scooter wouldn’t start! And yes, I was pushing off with my foot for quite a bit while trying to turn it on and it wouldn’t work. Then, on my last attempt, I couldn’t even unlock it because my account had less than $5 on it! So that’s more money down the drain because our city we are from doesn’t even have Helbiz, so I won’t get to use it once we get done with our vacation! This scooter company is beyond frustrating, they are wringing money from everyone left and right without delivering a reliable service. Absolute trash.

Typical scammers. Company of scammers that screwed over their investors and coin holders, then ran away with their money, and now try to look all white and fluffy innocent. Lost a lot of money because of those manipulators.

Mafia scammers don’t trust -

I would never again rent scooters from… I would never again rent scooters from this company. Their “day pass” was a joke for the price. Lime is so much better and I’m going to spread the word to everyone I know. Their customer service rep was rude and I could not understand her. Poorly run company.

Without my conses, they used my CC Helbiz without my conses (I even had the app not installed anymore on my phone) decided to use my credit card for their premium plans. When I discovered it, they escalated quickly my issue and in the same time deleted everything about me from their platform (so that I cannot anymore evidences). They refund me later on, and parmented banned from their systems without any notification from them. I asked for clarification about the (evident illegal) use of my data to assistence, they only told me that was a my fault and if had more questions they were going to denounce me.