Very unhelpful Very unhelpful, I was overcharged and there was nothing they can do about it other than give me a coupon. Do not use this scooter company, I’d kick them all down if it wasn’t illegal.

Wish I could give 0 Wish I could give 0. Wanted to ride one to universal theme park but get there and it’s no parking ANYWHERE NEAR the park. The only place I could park is exactly where I got it. Staff was rude and unhelpful and took a week for me to be approved for a refund after complaining continuously. They tried lying and saying I didn’t park In the right area and everything. Never ever again.

Without my conses, they used my CC Helbiz without my conses (I even had the app not installed anymore on my phone) decided to use my credit card for their premium plans. When I discovered it, they escalated quickly my issue and in the same time deleted everything about me from their platform (so that I cannot anymore evidences). They refund me later on, and parmented banned from their systems without any notification from them. I asked for clarification about the (evident illegal) use of my data to assistence, they only told me that was a my fault and if had more questions they were going to denounce me.

Typical scammers. Company of scammers that screwed over their investors and coin holders, then ran away with their money, and now try to look all white and fluffy innocent. Lost a lot of money because of those manipulators.

I would never again rent scooters from… I would never again rent scooters from this company. Their “day pass” was a joke for the price. Lime is so much better and I’m going to spread the word to everyone I know. Their customer service rep was rude and I could not understand her. Poorly run company.