Rode me into the poor house Rode the scooter for 16 minutes and used the "pause" option. Only put $10 on the Helbiz wallet but they decided to charge me even when I wasn't riding the stupid thing. Someone was able to take the scooters when they were paused (and while we were still charged for the scooters btw) total bill on my bank account was $43 for a $16 scooter ride. Now they won't give me a refund and have told me to "be more careful in the future" ABSOLUTE CRIMINAL. I am currently contacting my credit card company for fraudulent activity.

Wish I could give 0 Wish I could give 0. Wanted to ride one to universal theme park but get there and it’s no parking ANYWHERE NEAR the park. The only place I could park is exactly where I got it. Staff was rude and unhelpful and took a week for me to be approved for a refund after complaining continuously. They tried lying and saying I didn’t park In the right area and everything. Never ever again.

Bad experience The scooter itself rides nicely, but all the stuff around it is just plain stupid. When there's a zone you shouldn't drive in, it nicely recognizes that you shouldn't be driving quickly so it slows to 6kmph. However, leaving that zone never gets it to start again. Every unlock costs €1. I wanted to have a 3 minute drive and had €4.25 left. I can't unlock because I have insufficient funds. Now I'm stuck with this amount on the app with no refund possible. It's fun when it works, but it often doesn't and then it's VERY frustrating.

BEWARE OF FRAUD BEWARE OF FRAUD! I have never used this company but learned they got my credit card number when it was stolen and have been charging me $108 per month. Even changed their name and location so it wasn't flagged by my credit card company. Do not trust!

Mafia scammers don’t trust -