Zero stars Zero stars. Wife and I used 2 scooters same time. No issues with hers. Mine. Wouldn't start after pushing off. 5 mins later, it "magically" started working. Both ended on the app, it asked for a picture of the locked scooter. App said it was fully ended, showed charges around $8 each. 2hrs later, there's another extra charge for $50.01. it attempted to charge same amount 3 more times. Which were declined by my bank, and they called me for the alert. I didn't authorize any more billing, and I was done. Used in DC area. Bank was nice and refused the payments, and gave me my money back, except for the $8 that was correct. Tried to contact Helbiz, no response. This is unacceptable business practice.

Typical scammers. Company of scammers that screwed over their investors and coin holders, then ran away with their money, and now try to look all white and fluffy innocent. Lost a lot of money because of those manipulators.

Best project of 2018. Helbiz project is the best project of 2018 according to my view. The project idea is incredible, the team is also professional and reputable. Helbiz car lock demo image is already released and beta testing within this June. The first Helbiz car will be brought in public even where people can even test it with Helbiz P2P application. HelbizPay may also in action soon. P2P application launching is in this July in LA, US. I would like to recommend this project to anyone without a second thought. Love Helbiz!

Without my conses, they used my CC Helbiz without my conses (I even had the app not installed anymore on my phone) decided to use my credit card for their premium plans. When I discovered it, they escalated quickly my issue and in the same time deleted everything about me from their platform (so that I cannot anymore evidences). They refund me later on, and parmented banned from their systems without any notification from them. I asked for clarification about the (evident illegal) use of my data to assistence, they only told me that was a my fault and if had more questions they were going to denounce me.

Rode me into the poor house Rode the scooter for 16 minutes and used the "pause" option. Only put $10 on the Helbiz wallet but they decided to charge me even when I wasn't riding the stupid thing. Someone was able to take the scooters when they were paused (and while we were still charged for the scooters btw) total bill on my bank account was $43 for a $16 scooter ride. Now they won't give me a refund and have told me to "be more careful in the future" ABSOLUTE CRIMINAL. I am currently contacting my credit card company for fraudulent activity.