Highly recommend Rental pickup/drop off in Vancouver, Canada. The service was excellent. I had to call in to hold my reservation with flight delays which was honored. Pickup & drop off was done timely by polite, professional staff in clean vehicles. Staff drove safely. The rental vehicle was in good condition & served well without a problem. The pricing was so much better than the high cost rentals available at the airport.

Charged double the initial price The car was good but the communication process around insurance cost was terrible. I paid $150 at the checkout, where nothing was saying about the additional costs I’d have to pay on site. I ended up paying $300 nonrefundable. It’s a ripoff.

Good service and cars, but hidden fees This is my first time using Nextcar in CRC, the people and the quality of the car is good. But hope the company can be more informative about CRC mandatory car insurance. I booked via Expedia, but not happy with Expedia about not disclosing about CRC mandatory car insurance. It was a surprise during car pickup time that they required 30 per day extra to pay the insurance even though I have extra insurance by an international auto insurance provider. So, beware follow travelers about this hidden cost auto renting in CRC. not sure about the actual CRC gov. rule on this if it is mandatory or not. So, my expectation both Nextcar and Expedia should let us know what is actual cost. Otherwise, it is at good location, people are nice and cars are good.

Seems like a catch Seems like a catch, you guys offer this good deal and when you getting on the place there are a lots of requirements, about what insurance company you have. Its kind pushing you to get yours insurance that sometimes it is more expensive than the rent itself. Also the quality of the cars are bad. Worn-out cars and sometimes not very clean. Not talking about the rudeness of the counter personal treating you like a tug.

The process to get the car took an hour… The process to get the car took an hour to an hour and a half and I found the process very inefficient and cumbersome. The shuttle was very inconvenient. Upon return, we almost missed our flight because it took so long for a shuttle to return from the airport to take us to the terminal. Fees for toll roads were not disclosed upon reservation which was very frustrating and added additional fees. Overall very disappointed and probably wouldn’t use this company again.