This is the worst car rental company This is the worst car rental company. I rented through Expedia and paid the amount in total. Nope, when I got there, the extremely arrogant men there wanted to charge me an additional $250 saying what I had paid already were"Expedia's charges". Then they MANDATED that I get their insurance, even though I declined through Expedia. And that was an additional $50 per day. Then a security fee of $250. So no, I will never rent from this company and will widely post and send reviews about how awful this company is.

I canceled the car when I went to pick… I canceled the car when I went to pick it up as the extra charges and insurances made it far too expensive. In Europe all charges and costs must be at least advertised before booking , not in Costa Rica. Advertised as 2.80 per day which I knew would mean extra costs upon picking up but the final bill was over 340 dollars inc insurance etc. I canceled as it was not worth the cost.

The entire rental process was seamless… The entire rental process was seamless and efficient. I was able to preload info through QR code so my time at the counter was minimal. Additionally, the drop off was just as easy. The best part was the $80 I paid for the entire week for the car.

Late pick-up fee, Rude, Long wait for shuttle Due to flight cancelation and rescheduling we arrived at the Priceless office four hours late. We had prepaid for a week-long rental. We were charged a $50 late pick-up fee. When we tried to get an explanation as to why it mattered, since it was prepaid (and we called and advised Priceless we would be late) the lady at the counter said, "Do you want the car or not?" We also had to wait over 30 minutes for the shuttle van to take us to the office.

One person running the desk and washing… One person running the desk and washing cars in the entire branch. Confusion between Expedia insurance and the company policy on insurance. Old, dirty car. Off site location from airport not advertised. Scary location. No one will answer the phone. Although they have a shuttle service to the airport you have no way of knowing. Bad experience, I will not use your services again.