customer
GBI like that we got a good car for the… I like that we got a good car for the initially quoted price. What could be improved - we expected a subcompact but got a large sedan, it took us about 3 hours to get the car including 2 shuttles, a long registration line, and a pretty inconvenient garage to get in and out.
Lmarin
GBPricelesscarrental.com Hidden Fees I made the reservation online through the same vendor, not a third party. I paid in full. However, once I got to the rental office, I was charged another $96 in taxes and fees. This was not disclosed when paying online on their site. I could have gotten a better deal and made a different choice had the full amount been given to me at check out. I will never rent from them again.
Francois Alain
CAGreat service ! I had great customer service for sure! the car I rented initially had some issues but it was resolve quickly customer service is great and I was treated right . Would recommend and rent again in the near future
customer
CAI booked car rental on travelocity.com… I booked car rental on travelocity.com and paid full amount upfront. Since my credit car and insurance company from work covers liability and collision I decided not to pay for insurance when booked car rental on travelocity.com. When I arrived at the location to pick up the car, I was told I was forced to purchase insurance. Also, when I booked on travelocity.com, it specified that I will have Volkswagen Jetta. When I arrived at the car rental I was told they never had Volkswagen Jetta. The add on travelocity is misleading.
Desraul Hazel
GBThe insurance was a surprise but I… The insurance was a surprise but I booked via a third party so I don't blame them. The vehicle was new and reasonably priced. Service wise I had no issues. The issue I had was the location was incorrect on Expedia so I had to walk two blocks.