Michael
GBDRIVEGO is a must for those who LOVE car subsciptions! I love the concept of auto subscriptions. I explored leases and then found that DRIVEGO offered a car subscription service in Central Florida and Houston, TX as well as other US cities. I reviewed their website and terms and decided to contact them. They promptly reached out to me and then put me in touch with Customer Advisor, Ernst Jsasmin to assist me in choosing a vehicle that fit my needs with fantastic pricing options. My car was delivered to my front door as promised in excellent condition with a full tank of gas! The entire drop off took less than 10 minutes. I am extremely pleased with the first impression made by DRIVEGO and its agents and will use for my other family members soon.
Chetan Raniga
GBSeamless Process of Getting a New Car The entire process -- from ordering a vehicle to having it delivered -- was pretty seamless. An account manager was assigned to me and it's great to be able to call or text with any questions. He responded very quickly and put my mind at ease. As many others have stated, they've simplified what used to be a painful ordeal -- getting a new car. Although they're a young company it seems like they have their act together. Their car selection keeps on getting better by the month and I hope they offer EVs in the near future!
Charles
GBScam, changed agreement multiple times unfavorable with almost no notice Signed a drivego agreement a year ago that they have removed features on, increased insurance, and then gave me 30 days notice to return the car due to “unforeseen circumstances” on their part without any explanation and are asking to return it hours away or pay $400 to have it picked up. Company is a scam and screws over its customers in a number of different ways. Do not subscribe!!!
Jennifer Ledford
GBAll-around great experience and responsive customer service! The process is very easy and a great car! The original car I selected was not available, but then another one in a different color became available and I actually like the color better than the original that I reserved. Since I work from home, I don’t need a car often, so I started with the lowest mileage plan. I love that unused miles carryover! There was a little glitch with delivery timing, but it worked out fine. All-around great experience and responsive customer service!
Sad to be a customer
GBI’d use a different service I’m one of the customers that they took back the cars early because they weren’t making money (their customer service rep explaining interest rate changes) Make sure you read the full terms before pulling trigger.