BUYER BEWARE - DO NOT USE Canceled my 3-year subscription less than 12 months in out of nowhere due to "unforeseen economic circumstances." I had no issues with payments and car was being operated in perfect condition. They are clearly a start-up with no idea how to make a budget or run a trustworthy business. Recalled every subscription given out during 2022 across the country, no exceptions, because they're not making enough $$ on them. I should have known better. DO NOT USE THIS SERVICE.

My google review last year was deleted… My google review last year was deleted but in short: 1. delivered the car two months after promised, 2. charges miles per month so, as a new customer, received a large bill in the second month for an early road trip. They have since changed this but no credit or reimbursement was issued. 3. My monthly insurance costs increased. 4. They began charging a cc processing fee. 5 They cancelled my subscription with a 30 day notice. All of this happened in 14 months and the reasons were always the same boilerplate bs language. This is a very one-sided volatile company. Run fast and far away!!!!!

Totally disappointed I just spent a long time talking to credit control. She kept saying " I don't know " Really ? How do you get your jobs ?? !!

I reiterate all of the bait and switch… I reiterate all of the bait and switch tactics users have mentioned below. 1) No response from Go or ability to work with me when I received my notice to return car. It was pretty much, "tough luck".2.) No incentives to continue to use their service given how the inconvenience. 3.) I work in finance and understand the CFPB complaints should be taken seriously. I mentioned this to GO (as I logged a complaint) and there was no response. I understand the market condictions, but truly baffling how they expect to make it as a start up with this customer experience.

I am loving my car from Drive Go I am loving my car from Drive Go. I've had it almost 3 months now. The transaction and delivery was smooth.Only hiccups we had was insurance quote that was given she charged was little off, not by much. Also tag process is taking little longer and expected, I still have not received the tag in the mail but they make sure you have most updated temporarily tag in hand so you can continue to drive. I hope they add more cars in the inventory so I can switch to different one in the future.