Jim K.
GBI was skeptical at first.... I was skeptical at first... After placing my order and knowing it would be awhile before delivery (about 60 days), I knew a lot could go wrong. About 30 days before delivery I was offered a different vehicle due to supply chain issues. The vehicle offered was an upgrade and they honored their originally agreed price. They have been responsive, honest, they've followed through on every commitment made and I've come to the conclusion that if all companies could behave like DriveGo, we would all be a lot happier out here in consumer-world. Kudos to you, DriveGo. You have a satisfied customer here in Tampa, two months into our agreement.
James Cockerille
GBSkip the dealer. Seriously. I've never had a flawless dealer experience. Despite being an excellent customer regarding credit, upgrades and flexibility their "deals" always feel like a ripoff. The subscription angle of Go is like a loophole for buyers like me. Especially if you want a new vehicle, familiar with leases and are decisive. For the first time my credentials and style seemed to matter. This is the way I'll do it from now on.
Jacque Lickteig
GBDo not believe their hype - STAY AWAY Do not believe their hype. It really is too good to be true. Same story as other reviews. We started our subscription last April, and it was supposed to be for 36 months. To stave off insolvency because they over-promised and are under-delivering, they're demanding the car back and offering terrible terms to make us whole. They want us to pay them to come pick it up the car even though termination was not initiated by us. They've never fully delivered on their promises, slowly diminishing their end of the deal over the last year until this final straw. They've clearly shown they do not care about their customers or living up to their own hype.
Gideon Williams
GBJune 5th They Want the car back?!?!?! June 5th got an email saying they want the care back immediately within 10 days and no explanation. Unbelievable horrid experience, so much for the agreement we have in place. Stay away! Cant pay their debts and is a failing business model. You never tried to reach out to us. I tried to reach out to you. Obviously we returned the vehicle and will never use you again!
Sad to be a customer
GBI’d use a different service I’m one of the customers that they took back the cars early because they weren’t making money (their customer service rep explaining interest rate changes) Make sure you read the full terms before pulling trigger.