Aziza IdDeen
GBDO NOT TRUST THE 5 STAR REVIEWS! DO NOT TRUST THE 5 STAR REVIEWS!! This insurance company is a COMPLETE SCAM! They refuse to work on your vehicle even though it’s covered through the insurance coverage. They give both the customer and auto repair facilities the run around. American Auto Shield refuses to provide car rentals even though it’s covered in the insurance coverage. This company has held up any work that needs to be done on my brother’s car for almost 2 MONTHS!! They have extensive complaints through the Better Business Bureau and are not an accredited business! COMPLETE SCAM!!
Alan Henderson
GBVery satisfied Driver called when he was on the way. He told me he would have been here earlier; but he got a police dispatch call. He was quick and efficient, and placed car safely in the lot next to it's destination. I highly recommend the driver and Bypass Auto body.
MARTHA NELSON
GBCar Shield success! This time, when I called, it was more for information. Everyone with which I have spoken were wonderful! Information was quickly and curteously given. I felt valued and informed. My previous encounter was to rebuild a transmission. That went beautifully and my needs and situation was taken into consideration. At that time my husband was in the hospital so I was in a harder time than normal. They made it so easy. You have a fine company and your people are the backbone of your service. I would recommend Car Shield to anyone! Thank you! Please, always keep the option of speaking to a person open. There are always questions that you cannot foresee. THANK YOU!
Jesselyn Harrison
GBProfessional,timely and courteous young… Professional,timely and courteous young man changed my tire, loaded the busted tire safely in the back of my car and helped me locate the jack in my new car.
Angela Willis
GBThe Representative Kay for towing… The Representative Kay for towing service was very professional, explained the process and towing coverage. She contacted the nearest towing company within 5-7 mins of our call. Go Pro Towing reached out to me, provided time (45mins) that vehicle would be picked up. They were prompt, took car to designated dealership. Excellent service by both would recommend CarShield to family/friends.