Ellowyn Oster
GBFantastic support Got locked out of car with engine running due to an almost dead battery in my key fob. Got prompt, courteous response.
Dion McCarthy
GBThe service was very timely in getting… The service was very timely in getting to my location. the driver was very knowledgeable and courtliest. The driver gave sound recommendation on how to get what was needed to prevent any future problems.
Consumer
GBGreat service Provider showed up promptly heard my concerns as it was late at night. Very respectful and professional will request that company again.
Anne Paterson
GBCar Tow Request A+++ My call to Carshield was answered by a very polite & cheerful customer service rep. He asked for details and quickly got to work finding a tow truck. I did decide to have him call back instead of stay on hold. He called me back soon after and had a tow scheduled for my car, which actually showed up 2 hours faster! FYI ~ This was a non emergency. This gentleman did his job efficiently and with a smile .. I could hear it!
Aziza IdDeen
GBDO NOT TRUST THE 5 STAR REVIEWS! DO NOT TRUST THE 5 STAR REVIEWS!! This insurance company is a COMPLETE SCAM! They refuse to work on your vehicle even though it’s covered through the insurance coverage. They give both the customer and auto repair facilities the run around. American Auto Shield refuses to provide car rentals even though it’s covered in the insurance coverage. This company has held up any work that needs to be done on my brother’s car for almost 2 MONTHS!! They have extensive complaints through the Better Business Bureau and are not an accredited business! COMPLETE SCAM!!