Hannes Georg Wiech
CYNo customer service just bureaucracy Clearit is asking for verification and changes since one week and the ship left this morning. Fortunatly I found another customs broker who helped me quickly. I would give 0 stars for this customer service. 3 days before the ship left I wrote them so many urgent emails and still they bother around with none-sense. Sorry guys, you failed so hard!
Susan O'Sullivan
CAClearitUSA Held Up My Business Operations I started with ClearitUSA about a month ago thinking it would help me simplify a complicated process. It did not, customer service was not helpful at all. I ended up having to find another solution. Bottom line is Clearit stalled my business operations and that just isn't acceptable.
Richard G
PFCearit is very good. Clearit was communicative and fast to respond to al questions. I would reccomend them to anyone. Why try to learn the details of freight clearance when you will do it one time? No mistakes, no serious effort on my part and it went perfectly.
Bert Mayer
GBMore guidance in getting the documents… More guidance in getting the documents entered would have been helpful. Chat and email are the only communication options and the replies were not always within the time limits stated. Once everything was entered, it was smooth sailing.
Jordan
GBThanks so much Clearit Thanks so much Clearit ! This was my first time having something shipped over from another country and they helped me so much through the process. The agents at Clearit were very helpful and understanding and was able to assist me to avert huge fines due to a lack of knowledge on my part.