Don’t do any business with this company We ordered a door in July. It was shipped in October but the shipping company never delivered it because it was poorly packaged. We were told that a new door would be shipped to us within 20-25 days. After another delay and zero confirmation of when we’d get a new door, we decided to cancel the order. At this point they are not answering our calls or emails. Obviously they have no intention of give us a refund or a door.

Terrible experience Terrible experience! Glass door edge was chipped and on a set of double doors, they were different sizes. No help and simply did not return any phone calls!

Just received and had our glass barn… Just received and had our glass barn door from Otto & Sohn installed today. Great experience overall. The door looks and works great. Omar was very helpful with questions regarding installation . The video from YouTube that he provided was of great assistance to our contractor. Definitely recommending Otto & Sohn.

Beautiful sliding barn door for contemporary remodel Three years ago, we bought a glass-panel, sliding barn door from Otto & Sohn for our bathroom remodel. The door was the perfect complement to our contemporary design, and we enjoyed going through the huge selection of possibilities to find exactly the right design for us. It is much higher quality than anything I was able to find locally, and the price point was excellent. The door arrived right on time and in perfect condition. It has held up beautifully over time, not scratching or smudging like other products. We have also received excellent customer service from Otto & Sohn. Highly recommend!

Great door; not so great delivery Real happy with the door. Super high quality. Dimensions perfect. Customer service rep easy to work with. My only complaint is the delivery service they used (Estes), taking a month to get here, sitting at ports for days at a time, scheduling a Saturday delivery that didn't come, losing all track of the order, then finding it after we'd begun a refund request. Then after the delivery was made, we received two more calls about a pending delivery. Again, no complaints with Otto & Sohn. Happy with the end result – the journey notwithstanding.