great support positive: they totaly resolved the issue. Communication was very good.Technicians were very knowledgeable,they reached out to make sure I was doing my part to resolve the issue. Net result they resolved the issue and my PC works faster than before. only negative: When new tehnicians took over sometimes they were not familiar with the issue or the history

Tony Tony, I realize it’s not his real name was extremely patient and dealing with my issue to add my wife’s computer to my family subscription. Thank you, Tony

247techies.tech have always been… 247techies.tech have always been helpful to me over the 5 years I have periodically needed their assistance. I have sometimes needed help with my computer late at night and they always respond promptly and politely. What I appreciate mostly is that their techies never take the line of least resistance. They work tirelessly to resolve all issues and if they cannot work out a solution, they never hesitate to ask more experienced colleagues to assist them. For what they do, and how they do it, the return on investment is worth every cent. I recommend 24/7 techies unreservedly

You were very helpful and explained… You were very helpful and explained things clearly and sympathetically.

Helped twice over last two days with 2… Helped twice over last two days with 2 separate issues. Both techs listened and solved problems...one with a document camera and one with final cut pro...neither of which they were likely trained on. Appreciate the can-do attitude. By the way, the 6 month subscription is totally worth it...things seem to come up all the time...not usually broken...but more of "how to" questions. The only problem is that occasionally, once I hit the "allow" button to screenshare, link disconnects.