Revised ratings with improved service response! Some Disappointments with "claims of service", by initial contact! 4/9/2024 After pointing out my problem, through their survey rating process, 247 techies came back to me very quickly and fixed the problem with the Sent/Out box in my Outlook program! I was happily surprised by the quickness with which it was repaired! Thank you, James! Previous on 4/01/2024: I was disappointed to have to text with provider versus speaking by phone. Initial contact by phone was not great at English. I was told all would be restored as before they stated. My outlook settings and "send box" in outlook is not the same, and is now very user UNFRIENDLY!

hackers make money for microsoft I am very ignorant of computers and cause most of my own problems. Beyond that a hacker was stealing my information. Your men, Isaac and Roy were patient, courteous and thoroughly professional. Plus they had to deal with my old age and hearing deficit.

The two gentlemen were great The two gentlemen were great and so helpful to this old lady. Especially Kyle who worked long and hard to get the program that I had paid for but could not get downloaded on my computer.

Solved problem efficiently and quickly Title tells it all. In all fairness, however I did find the technician's accent difficult for these 93 year old ears to understand and the telephone audio was somewhat broken up. Things probably took a little longer to accomplish because of repeated questions of requests for my inputs. Final outcome however was five star.

247 tech guys are wonderful, they help you when you actually need help. 1. They were helpful and patient. 2, They are knowledgeable. 3. Simply great guys.