Sara Di
AUZonSupport- Professional and Supportive. Professional and supportive team to work with, Greg/Susan and the rest of the ZonSupport team really do know how to handle customer support. They are the best in their field. They handle all aspects of our amazon customer service support. They reach out and reply to customers concerns promptly. Handle any negative feedback, replacement orders, investigate and address any customer cases that may not appear to be genuine complaints. They are always available for advice and support. They are an extension of our business, and we highly recommend their services. Thank you, Greg, Susan and team, for all your hard work and support.
Kim Leedman
AUGreat service and peace of mind! We run a small E-commerce business, and we have been using the team at ZonSupport for nearly 4 years. Greg and the team are always accessible and responsive to our requirements. No task is too awkward! They provide peace of mind to help run your E-comm business in the background. Highly recommend!
customer
GBWe have used ZonSupport since 2017 and… We have used ZonSupport since 2017 and have seen massive changes in our Amazon business since then. You really need your outsource partner to have your back so that as Amazon changes the rules, they have flexibility (and often deeper insight) into what you should do. We get as much value from ZonSupport managing our day to day customer inquiries and admin as we do from them alerting us to changes and giving us their recommendation. If you are looking for a true outsource partner, they should be at the top of your list. Regards Michael
Michelle
AUPivotal for our Amazon business We engaged Zonsupport for our AMZ business when we realized that 15-20% of our inventory was faulty. As new sellers we needed someone who’s been in the business long enough to navigate the issues that we were experiencing. Zonsupport did this with grace and helped many of our customers. We had peace of mind that our customers were being looked after. A huge support for our business. Highly recommended.
Hitesh Parmar
AUGreat Service! High Recommended! Zon Support Service is of the highest quality. Detailed reporting every month and super fast response to any queries and questions. Greg is easily contactable and has wealth of knowledge when dealing with Amazon Issues. Zon Support and Greg has been instrumental to my Amazon Success and I would highly recommend their services.