Very satisfied longtime business account I've been using Metrofax for my business for years (a toll free number) Once, the combination of a foolish error mixing up credit card info and my spam folder catching their notices resulted in the mistaken closing of my account. When I realized the problem, I contacted their support and assisted by "Lyra". She understood the problem, confirmed my identity, and I was back up and running in minutes. What could have been an absolute disaster was resolved faster and more professionally than I could have hoped for. I'll be sticking with this service for as long as I have my business. They're great!

QUICK EXCELLENT SERVICE!!! I received my credit card statement recently and it had what I thought was an additional $5.00 charge from MetroFAX. It turns out that what I thought was an additional charge was actually a reduced charge [from $9.95 to $5.00] due to a $4.95 credit on my usual $9.95 charge that had been issued. Rowena very quickly tracked it down and explained it to me. Excellent service; quick response; professional!!!

Glenn helped me retain my e-fax… Glenn helped me retain my e-fax capability at a reduced price. He also recommended ways to prevent spam.

great customer service great customer service, thank you Chris.

"Chris I" was VERY helpful "Chris I" was VERY helpful, very clear, patient with me and answered all my questions quickly and in an excellent way. "Chris I" is an outstanding customer service representative. "Chris I" helped me identify my account usage, gave me suggestions to upgrade my plan, and assisted me with the upgrade. Thank you "Chris I". It was a pleasure working together on this.