OMG these have to be fake reviews OMG these have to be fake reviews. There is no way possible that legit customers are giving this company 5 stars. Or even more than 1 star. You can't cancel this scam company. I cancelled 3 times and they even updated my credit card info themselves somehow! Trust me, go read other real reviews on other site. Do not use metrofax unless you want to be billed forever.

The process to cancel my account was… The process to cancel my account was slow, but Chris I completed it well. He can't help that he has to do so many chats simultaneously, like all the poor chat humans. That was more than just pressing a button and acknowledging that I meant it suggests that one should not do business with MetroFax.

My Experience with Metrofax What started out as a billing question turned into education for this older consumer. Spoke with a gentleman named Glenn R. He took the time to educate me on what I'm paying for, services offered and how to find that information online, given I rarely fax. He was very patient and answered all my questions! Kudos to Metrofax for having this fine employee!

Glenn helped me retain my e-fax… Glenn helped me retain my e-fax capability at a reduced price. He also recommended ways to prevent spam.

"Chris I" was VERY helpful "Chris I" was VERY helpful, very clear, patient with me and answered all my questions quickly and in an excellent way. "Chris I" is an outstanding customer service representative. "Chris I" helped me identify my account usage, gave me suggestions to upgrade my plan, and assisted me with the upgrade. Thank you "Chris I". It was a pleasure working together on this.