Just the fax, ma’am I needed to send a one time fax. Often all these companies offer free trial but hidden with the small print is a commitment or a high price. What makes MetroFax different is that they offered to continue my service with a promotion, but understood that I didn’t need it and quickly backed off and respected my wishes. Chris was especially thoughtful and understanding and most of all respectful when they dealt with me.

STAY AWAY!! Terrible Customer Service. I never write negative reviews but do yourself a favor and don't use this company. The only semi helpful people they have is in the sales department which forget who you are the moment you give your credit card number. I can't believe that they are still in business. Edit: Their social support team saw this review and assisted with our refund. Updated the review from 1-3 stars.

My Experience with Metrofax What started out as a billing question turned into education for this older consumer. Spoke with a gentleman named Glenn R. He took the time to educate me on what I'm paying for, services offered and how to find that information online, given I rarely fax. He was very patient and answered all my questions! Kudos to Metrofax for having this fine employee!

great customer service great customer service, thank you Chris.

Glenn helped me retain my e-fax… Glenn helped me retain my e-fax capability at a reduced price. He also recommended ways to prevent spam.