Better phone support than chat The chat support was quick to respond but could hardly solve the problem. It took many chats over fews days to understand why the website went down multiple times. They care more about receiving a 5 star rating after which the website goes down. Phone support were more willing to listen and explain and solve the problem after which things went better.

Worse tech support I have ever… Worse tech support I have ever experienced in 35 years in the business. 8 calls, 8 different diagnosis, 8 different solutions, all fails. Mohammad, Suheb, Varun, Satvik, Nidhi, Muhaimeen, a few others. All struggled to grasp the issue, then proposed solutions that were often non-sensical. And none of them worked.

I have used Bluehost for many years I have used Bluehost for many years. They coached me through creating my website. I think they are available 24/7 possibly, because they are always there when I call with a question. They keep the conversation clear and straightforward. I have enjoyed working with them. Melanie Roth

And was trying to figure if someone had… And was trying to figure if someone had hacked my site and I needed help changing my password and linking my new domain The attendant was helpful , knowledgeable and kept reassuring me that he will take care of everything which he did very quickly.

Site was down and fixed by Support immediately after reported issue. Customer support rep, Aishwarya, was fantastic. She fixed the issue created by BlueHost immediately. But not so happy on why my sites went down. Aishwarya gets 5 star. BH gets a 3 star.